WhatsApp Business CRM

Run your entire business on WhatsApp, from one shared inbox.

WhatsApp CRM brings your team's conversations, campaigns, automations, commerce, and analytics into a single workspace — built for support and sales teams running WhatsApp at scale.

Official WhatsApp Cloud API Meta Business Partner
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Live
A
Aarav Shah2m

Is the blue variant back in stock?

2
P
Priya Nair18m

Thanks, order confirmed ✅

R
Rohit Verma1h

Sent you the invoice template

M
Meera Iyer3h

Can we reschedule the demo?

1
Type a message

Delivered today

2,483

12%

The only platform you need to run your day-to-day business on WhatsApp

Unified Inbox

Gain complete visibility over your team’s WhatsApp conversations

Stop juggling phones and duplicate replies. Every WhatsApp conversation lands in one workspace your whole team can see, assign, and act on.

  • Shared team inbox: everyone works from the same conversation list, with assignment built in.

  • Internal notes: discuss a conversation with your team without the customer ever seeing it.

  • Full context: every chat, order, form, and template for a contact in one timeline.

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Filter
APR
A
Aarav Shah2m

Is the blue variant back in stock?

Sales 2
P
Priya Nair18m

Thanks, order confirmed ✅

Orders
R
Rohit Verma1h

Sent you the invoice template

Billing
M
Meera Iyer3h

Can we reschedule the demo?

Support 1
K
Kabir Menon5h

Perfect, thanks for the quick help

Support
Type a message

Assigned to

P

Priya Nair

Support · replied 2m ago

Automations & Campaigns

Automate the busywork, not the relationship

Build multi-step flows on a visual, n8n-style canvas — triggers, conditions, delays — then reach your whole list with campaigns and broadcasts.

  • Visual builder: drag-and-drop triggers, conditions, and actions — no code required.

  • Campaigns at scale: bulk sends and session broadcasts to segmented audiences.

  • Drip sequences: onboarding, follow-ups, and reminders that run themselves.

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Welcome Flow Active

Trigger

New contact added

Condition

Tag is 'VIP'

Action

Send welcome template

Wait

Wait 1 day

Action

Send follow-up message

Last run 2m ago Edit flow

Runs this month

1,240

Commerce & Templates

Sell and notify, without leaving WhatsApp

Showcase your catalog, take orders, and send WhatsApp-approved templates for confirmations and updates — all inside the same conversation.

  • In-chat catalog: browse products and capture orders without a separate storefront.

  • Approved templates: create and submit WhatsApp message templates from the platform.

  • Automated updates: order confirmations and delivery notifications sent for you.

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Catalog4 items

Classic Tee

₹799

Canvas Bag

₹1,199

Sneakers

₹2,450

Cap

₹499

Order #1041 confirmed 🎉

Sneakers × 1 — ₹2,450

12:04

Analytics & Forms

See what’s working, capture what’s next

Track delivery, response times, and team performance on real-time dashboards, and collect new leads with shareable forms that feed straight into your CRM.

  • Live dashboards: delivery, read rates, and engagement updating in real time.

  • Team performance: response times and workload per teammate, not guesswork.

  • Lead capture forms: shareable forms that create contacts automatically.

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PerformanceThis week

2,483

Delivered

+12%

92%

Read rate

+4%

4m

Avg. response

−38%

M
T
W
T
F
S
S
Messages sent Updated live

New leads captured

318

24%

Official WhatsApp Cloud API

Built on Meta’s official WhatsApp Business Platform — as a Meta Business Partner, not an unofficial workaround.

Your data, your control

Conversations and contact data belong to your organisation — export or delete it whenever you need to.

Policy-safe messaging

Template approvals and messaging windows follow WhatsApp’s own rules, so your business number stays in good standing.

Why teams choose WhatsApp CRM

Built around how support, sales, and marketing teams actually work.

Built for teams, not solo inboxes

Shared conversations, assignment, and internal notes — so no customer message falls through the cracks.

Automations that actually ship

A visual, n8n-style builder for flows your team can maintain without engineering help.

One view of every customer

Conversations, orders, forms, and campaign history live together instead of scattered across tools.

Built for teams like yours

Whatever you sell or support, it fits into one WhatsApp workflow.

E-commerce & D2C

Recover carts, confirm orders, and handle support without leaving WhatsApp.

Support & service teams

Route conversations, track SLAs, and keep a full history per customer.

Sales & lead generation

Capture leads from forms and ads, then nurture them with automated drip flows.

Education & training

Send reminders, course updates, and answer enrolment questions at scale.

Healthcare & appointments

Automate appointment reminders and follow-ups alongside patient conversations.

Real estate & agencies

Share listings, qualify leads, and keep every client conversation organised.

Up and running in three steps

No developers required to get started.

01

Connect your WhatsApp number

Link your WhatsApp Business number and bring your team into one shared workspace.

02

Import contacts & build flows

Bring in your existing contacts, set up templates, and build automations for the moments that matter.

03

Engage, sell, and track

Chat, broadcast, sell, and measure results — all without leaving your WhatsApp CRM inbox.

Simple pricing, matched to your team

Plans are scoped to your team size and messaging volume. Talk to us and we'll recommend the right fit — no generic one-size-fits-all tier.

Frequently asked questions

Do I need my own WhatsApp Business API account?

You need a WhatsApp Business number. We help you connect it to the official WhatsApp Business Cloud API as part of onboarding — no separate technical setup required on your end.

Can multiple team members share one WhatsApp number?

Yes — that’s the core of the product. Every teammate works from the same shared inbox with assignment, internal notes, and role-based access.

Will this get my WhatsApp number banned?

We follow WhatsApp’s official messaging and template policies throughout the product, so normal usage stays within Meta’s guidelines. As with any WhatsApp Business tool, messaging that violates Meta’s policies (e.g. unsolicited bulk sending) can still affect your number’s standing.

Can I migrate my existing contacts and templates?

Yes — contacts can be imported, and approved WhatsApp templates can be managed directly from the platform.

Does my team need training to use it?

If your team can use WhatsApp, they can use the inbox. Automations and campaigns are built on a visual canvas, so no engineering help is needed to set them up.

How do I get pricing for my team?

Pricing depends on your team size and messaging volume. Reach out via WhatsApp, phone, or email below and we’ll walk you through the right plan.

Ready to bring WhatsApp into one inbox?

Bring support, sales, and marketing into one shared WhatsApp inbox.